Introduction

ACE Skill Council respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how information may be collected, used, stored and protected when you visit our website, submit an enquiry, register for a course, make a payment or use our online services.

Information We Collect

Depending on the service you use, we may collect information such as:

• Full name
• Mobile or telephone number
• Email address
• Address and location information provided by you
• Enrollment, registration or identification details
• Course and training-related information
• Payment and transaction reference information
• Information submitted through enquiry or contact forms
• Technical information such as browser and device information

How We Use Your Information

Information collected through our website may be used for legitimate organisational and service-related purposes, including:

• Processing registrations and enquiries
• Providing course and training services
• Managing student or member records
• Processing and confirming payments
• Sending important service-related communications
• Providing examination and certification services
• Improving our website and online services
• Maintaining website security and preventing misuse

Information Sharing

We do not intend to sell or commercially trade your personal information.

Information may be shared with authorised service providers, technology providers, payment processors or other relevant parties where necessary to provide a requested service, process a transaction, maintain security or comply with applicable legal requirements.

Data Security

We take reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction.

Cookies

Our website may use cookies or similar technologies to improve website functionality, understand website usage and provide a better user experience.

You may configure your browser to restrict or disable cookies. Some website features may not function correctly if cookies are disabled.

Payment Information

Online payments may be processed through third-party payment service providers such as Razorpay or other authorised payment gateways.

Payment card, UPI or banking credentials entered on a third-party payment gateway are generally processed according to that provider's own privacy and security policies.

Third-Party Services

Our website may contain links to or integrate with third-party services. These services may have their own privacy policies, terms and data practices.

We recommend reviewing the privacy policy of any third-party service before submitting personal information through that service.

Your Rights

Subject to applicable laws and organisational requirements, you may contact us regarding personal information that you have provided to us.

You may request clarification about the information held by us, request correction of inaccurate information, or raise a privacy-related concern.

Data Retention

Personal information may be retained for as long as necessary to provide services, maintain academic or administrative records, complete transactions, meet legal obligations, resolve disputes and enforce applicable agreements.

Children's Privacy

Our services may involve educational and training activities. Where information relating to a minor is submitted, it should be provided by or with the involvement of an appropriate parent, guardian or authorised person where required by law.

Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or organisational practices.

Any updated version will be published on this page with a revised "Last Updated" date.